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Pitney Bowes Service Invoice

When Pitney Bowes set out to simplify and improve their customer invoices, they turned to their own business unit, Group 1 Software. Leveraging CCM technologies and professional services, the company cut statement production costs by over $1 million a year and doubled customer satisfaction with their statement design. On a customer survey taken post-redesign, 80% of customers polled rated the new statements as “excellent” or “very good.”

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