Support

Contact Support

Technical Support and Client Service contact information is provided here.

Consider the following guidelines when determining whether you need to contact Technical Support or Client Service:

Technical Support - For all technical questions regarding Pitney Bowes Software products.

Client Service - All general account inquiries including but not limited to maintenance and order status, product unlocking, address or contact changes, and customer portal access.

Technical Support

Hours: Monday - Friday from 11:00 to 19:30 IST, excluding holidays
Phone: +91 1204778167
Online: www.pitneybowes.com/softwaresupport.

Client Service

Hours: Monday - Friday from 11:00 to 19:30 IST, excluding holidays
Phone: +91 1204778167
Online: www.pitneybowes.com/softwaresupport.

Contact Us

India
Phone: +91 120 4026200
Email: pbsoftware.india@pb.com
Sales: india.sales@pb.com

Online Case Management

Create and Manage Your Support Cases Online

Simply log on to the Online Case Management system using the link below and create a Customer Service or Technical Support Case from the main screen.

Online Case Management Log In

Other Support Departments

Americas

Australia and New Zealand

EMEA (excluding France, Germany & Sweden)

France

Germany

Japan

Latin America

Sweden

Support Agreement

Standard Support Agreement

Holiday Schedule

Global Holiday Schedule

http://www.pbinsight.co.in/support/contact-support/